MDDX Solutions LLC (“we,” “us,” “our”) is committed to protecting the privacy of individuals who reach out to us through our contact forms, emails, or other direct communication methods. This Contact Privacy Policy outlines how we handle personal information provided during these interactions.

1. Information We Collect

When you contact us, we may collect the following information:

• Message Content: Any additional information you share in your message, including questions, feedback, or service inquiries.
• Personal Information: Your name, email address, phone number, company name, and any other details you provide directly through contact forms or emails.

2. How We Use Your Information

We use the information collected through our contact forms and communications to:

• Respond to your inquiries or requests.
• Provide information about our services, solutions, and consultations.
• Improve our services and enhance client experiences based on the nature of inquiries.

We will not use the information provided for purposes outside of direct communication with you, except as stated in this policy or as required by law.

3. Information Sharing and Disclosure

We do not sell or rent your personal information. However, we may share information in limited ways:

• Legal Requirements: Where legally required, we may disclose information in compliance with applicable laws, regulations, or legal processes.
• Service Providers: Trusted third-party providers who assist us with website operations or communication handling, under strict confidentiality.

4. Data Security

We employ reasonable security measures to protect the information shared with us from unauthorized access, disclosure, or alteration. While we work to safeguard your data, please note that no electronic transmission is entirely secure.

5. Your Choices

You have the right to request access to, correction of, or deletion of your contact information. If you wish to exercise any of these rights, please reach out to us using the contact details provided below.

6. Retention of Information

We retain contact information as long as necessary to fulfill the purposes outlined in this policy or as required by law. If you would like us to delete your information, please contact us, and we will make reasonable efforts to accommodate your request.

7. Updates to This Policy

We may update this Contact Privacy Policy from time to time. Any changes will be posted on this page, with the updated effective date.

8. Contact Us

If you have any questions, concerns, or requests regarding this Contact Privacy Policy, please reach out to us at: PO Box 145, Caldwell, WV 24925.

~Updated November 2024~